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INGRID MIDDAUGH
Vice President of Operations,
Vail I Tucson
Vice President of Operations, Vail, CO I Sonoma, CA I Tucson, AZ
An influential leader with over 22 years of demonstrated history working in the hospitality and spa industries. I am passionate about delivering memorable guest experiences by providing exceptional knowledge and service in support of our award-winning luxury spas.
I share a deep passion for service excellence and am committed to leading efforts to increase growth and brand recognition for Trilogy Spa Holdings.
I am directly responsible for the oversight of all spa operations at our Colorado, California and Tucson, Arizona locations, with primary emphasis on developing treatment and spa experiences and directing spa employees to deliver exceptional services that inspire and elevate our guests’ overall wellbeing.
I’ve worked in a blend of Corporate Spa Management/Executive environments: Trilogy Spa Holdings | The Hythe Vail, The Luxury Collection | Westin Riverfront Resort & Spa | Destination Hotels
Specialties: Exceptional knowledge of Spa operations, with emphasis on improving operational performance | Keen sense of demographic trends and business acumen | A track record of performance excellence developing talent and achieving high guest satisfaction rates
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