MEET OUR TEAM
SAMARA GONZALEZ
Regional Spa Director
Puerto Rico
Regional Spa Director – Puerto Rico
A successful and driven executive with over 20 years in retail, I have a proven track record in producing multi-million-dollar profits by identifying and fixing operational inefficiencies and designing new sales and merchandising strategies for multi-site business units. Throughout my career, I have had the pleasure of being part of various global expansion teams setting up/opening 190+ retail stores and spas all around the country.
I am directly responsible for supervising the progress and strategic placement of our spa and wellness services. Additionally, I continuously evaluate and update our retail spaces and product offerings to ensure they align with the ever-evolving expectations of our guests and the latest trends in the industry worldwide.
I am committed to encouraging continued growth and empowerment amongst my colleagues and staff to ensure positive employee morale and retention.
I am passionate about implementing Trilogy’s corporate vision and organizational strategy to guarantee the overall health of the organization and provide unparalleled service execution to our guests.
I’ve worked in a variety of Corporate Retail/Spa Operations Management positions
including: Trilogy Spa Holdings | Sunset World Hotel & Resorts | Mark Ecko Enterprises | Pacific Sunwear | Claire’s Accessories | Victoria Secret
Specialties: Proven Track Record in Retail Operations Management and Revenue Generation |Excellent Leadership and Communication Skills | |Strong Analytical and Business Acumen| Coaching and Mentoring Top Talent